Frequently asked questions
Q: How long can I rent for?
A: For as long as you wish! Provided you adhere to your rental payment agreement and don't make any structural changes to the property.
Q: What about the maintenance on my house?
A: The responsibility and cost for any and all buildings maintenance will be ours! We will provide 24-7 cover with a highly respected maintenance company.
Q: What fees do you charge?
A: Rent-Back-Experts charge no fees whatsoever. No valuation fees, No selling fees, No listing fees.
Q: Are there any hidden 'catches' I should know about?
A: No. We are very ethical in the way we do business and tell you upfront that the service is completely free.
Q: How fast can the sale be - from start to finish?
A: It is possible for a cash offer within 24 hours. Please call us for details. Remember it is in our interest for you to sell your house quickly.
Q: Which areas does RBE cover?
A: We cover the whole of the UK.
Q: What kind of properties do you buy?
A: We purchase flats, houses and bungalows, leasehold or freehold, derelict, needing work or brand new.
Q: What's the top price you will pay?
A: There's no set limit. This is just as well, considering the value of some London properties!
Q: I'm in no rush at all to sell my home - should I contact you?
A: Yes. Our service also suits someone wanting the certainty of a guaranteed sale. Some people like the idea of agreeing a sale with us - so they're seen as 'cash buyers' and enjoy a stronger bargaining position when they start looking for a new home.
Q: Is the condition of the property important?
A: Not at all. We're interested in everything, from newly-decorated homes to properties with major problems. If repairs are needed, we can take care of them. It's not a problem.
Q: I have a friend who may be interested in your service. Is it worth me telling them?
A: Yes. We'll pay you £500 as a ‘Thank you’ for each person you refer on the day of completion. You can work with us on this, the more you help us the greater your pay cheques!
Q: Will my estate agent mind me selling direct to you?
A: They won't be overjoyed - because you're saving the likely 2-3% plus VAT they would have charged in commission! You get that money instead - and it's your right to sell direct.
Q: What do you mean discounts to true market value?
A: Estate agents have a tendency to have asking prices on properties far in excess as to what they are really worth. This is partly because people have an inflated view of the worth of their own home and partly because by giving a higher valuation they are more likely to get the business. At RBE we calculate the true market valuation using actual comparable sales information and resources like the land registry. We then present this information to you in a full report on the property and it is for you alone to decide whether you want to buy it or not.
Q: I have received a valuation from RBE but what if I don't want to sell today?
A: Keep us in mind for the future. We can offer a variety of purchase options including delaying the exchange and completion dates to suit your circumstances. Contact us and keep us on 'stand by'!
